In this case you could backup your files on to a different device, erase everything from the external drive and try using it again to see if the issue continues. Western Digital will ship you a free Powerboost USB cable. The issue, like many others have stated, is most likely a power supply problem. ![]() Then it had issues ranging from cutting out to eventually not being recognized as anything more than a USB device. ![]() You could also try connecting your drive to a different computer, just to eliminate the case, in which your PC's ports are damaged.Īnother cause for the problem could also be a corrupted file on the external drive, making all of its processes to lag. I bought A WD Passport 250gb hard drive a couple weeks ago. So you'll probably have to think about either assigning regular backups for your files, or getting a new external HDD up ahead.Īlso, have tried using a different (new) USB cable connecting it to the USB 3.0 port and using the SuperSpeed? You should keep in mind that if the LifeGuard tool finds any bad sectors, it would "cut them off" basically telling the drive not to write any information on them, Still, when bad sectors occur, it's highly likely that they'll continue to happen. You could use the WD SmartWare software to do that. The WD Lifeguard Diagnostic software will give you the option for an extended and short test.īefore all of that, though, I would advise you to first backup your files. I'd like to say that I agree with both spunk.funk and Frozwire.
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